everything you need to know about accessing your courses + activations
1. where are my courses hosted?
all existing courses were originally hosted on teachable. we are currently transitioning everything to payhip for a smoother, simpler student experience. during this transition, some courses will still be accessed through teachable, while newer offerings (including activations + digital products) may be delivered through payhip.
you will always receive the correct access link in your purchase email.
2. will i lose access to my teachable courses?
no. you keep lifetime access to anything you purchased on teachable. as we migrate to payhip, your login info will be updated. make sure to keep an eye out for a "Login Update" email. if you do not receive your login update, please email connect@sirensnectar.com & our team will get it taken care of. all course/activation purchases come with lifetime access to the curriculum.
3. do i need a new account on payhip?
yes. after purchasing your product on Payhip, you will be prompted to create an account.
4. how do i access my purchase?
after checkout, you’ll receive an email with your login link and instructions.
if you don’t see your email within a few minutes, check spam or promotions.
5. what if i can’t log in or something isn’t showing up?
just email our team at connect@sirensnectar.com with your name and the product you purchased. we’ll restore access, resend your links, or manually add you to the correct platform.
6. are refunds available?
because these are digital products and energetic activations, all sales are final. if you have trouble accessing your purchase, we will always help you regain entry. please email us at connect@sirensnectar.com for support.
7. can i download the materials?
most PDFs, audios, and resources are downloadable. video lessons are typically streamed inside the platform for security and student experience.
8. will all future courses be on payhip?
yes — over time, everything will live on payhip. it’s cleaner, easier, and more aligned with the way you deliver your work.
but teachable access will remain active until every course is fully migrated.
9. what if i bought something years ago?
you still have access. if you ever lose your login or can’t find your course, message support and we’ll restore everything for you.
10. how will i know which platform my purchase is on?
the checkout page will clearly state whether the product is delivered through teachable or payhip. your confirmation email will also include the correct link.